Contact Us
Close X We'll call you!

Send a general enquiry here, or:

Use our Build A Quote service to submit your interest in the parts required for your restoration & tell us more about your car.

We will be back in touch with you within 72 hours of receiving your enquiry.

Build a Quote Build a Quote FAQs
Your Quote (0)

Shipping and Delivery

Due to the complexity of our product range and our worldwide customer base, we are unable to calculate an accurate shipping cost until Your Quote has been received by our Sales Team.

Guideline shipping costs are detailed here. As we ship our products globally, please use the links below to find Shipping and Delivery information related to your geographical area. You will also find answers to our most frequently asked questions here too.

 

UK Shipping

Europe and European Union Shipping

Rest of World Shipping

UK Shipping

The cost of delivery is dependant on the total size of the items ordered. As a guideline, UK shipments are charged at:

£10.50 – £20 (ex. VAT) per box

Please note that these prices are given as a guideline only and are exclusive of VAT 

We will clearly inform you of the total cost of delivery at the time of placing your order with us.

How many boxes will my order require?

Our Large Box size that we use for the majority of our parts is approximately 125cm x 21cm x 52cm. 

Generally speaking, a complete Trim Kit (Panels, Seat Covers, Carpets, Boot / Trunk etc) will fit in 1 to 2 of our Large boxes, depending on the model of car and associated parts for that car. Some of the “Optional Extra” parts such as Seat Padding Foams and other related Hardware parts may require additional boxes.

Some items exceed the size of our Large Box. We will inform you where this is the case and will send through an independent quotation for a shipment of this size.

This is our largest box size that we use for the majority of our shipments. A complete Trim Kit will fit in 1 – 2 of these boxes.

How will you pack the box?

We will always get the best value out of our boxes by packing the items in the most economical way. We will advise you where it would be reasonable to purchase additional items in order to make best use of the shipping box, as shown.

Shipping is charged PER BOX . Therefore, whether the box contains a single item or is full with multiple items, the shipping charge is the same in both instances.

When do you deliver?

We send out our shipments from our workshop Monday – Thursday. We do not ship on Fridays and do not offer weekend delivery on any of our items.

Our UK shipments are sent through DPD or DX Freight on a 24 hour delivery.

 

Is my shipment insured?

Yes. All shipments are insured and require a signature on receipt of delivery.

 

Can I track my delivery?

Yes. Depending on the shipping agent we use to send your products, you can track your delivery as below:

DX Freight – These shipments can be tracked via their website with your consignment number.

DPD – These shipments can be tracked via their website with your consignment number. If you provide us with your mobile number, DPD can send you SMS updates with your delivery tracking information.

 

What if my order arrives damaged?

Before you sign for the Goods, check the delivery box for visible signs of damage. If the box and contents are damaged, you can refuse delivery with the courier, or sign for the parcel as damaged.

Please inform us within 3 days of receipt of a damaged parcel. 

We strongly recommend you take photographs of any damage for your records.

Europe and European Union Shipping

 

For all Europe and European Union parcels, shipping is calculated according to volumetric weight (this refers to the volumetric size of the box, not the box weight). We will always make the box size as small as possible to get the best price for shipping. We will also advise how to maximise space in the shipment to make best use of any empty capacity.

For European based shipments, we use the international shipping broker Kuehne+Nagel to source the most competitive shipping rates for us across UPS, FedEx, DHL & TNT.

 

How much is delivery?

The cost of delivery is dependant on the total size of the items ordered and the end destination. As a guideline, shipments to Europe destinations are as below:

Most of Europe / EU Destinations: £20.50 – £150 per box, depending on the final box size.

Please note that these prices are given as a guideline only

We will clearly inform you of the total cost of delivery at the time of placing your order with us.

How many boxes will my order require?

Our Large Box size that we use for the majority of our parts is approximately 125cm x 21cm x 52cm. 

Generally speaking, a complete Trim Kit (Panels, Seat Covers, Carpets, Boot / Trunk etc) will fit in 1 to 2 of our Large boxes, depending on the model of car and associated parts for that car. Some of the “Optional Extra” parts such as Seat Padding Foams and other related Hardware parts may require additional boxes.

Some items exceed the size of our Large Box. We will inform you where this is the case and will send through an independent quotation for a shipment of this size.

This is our largest box size that we use for the majority of our shipments. A complete Trim Kit will fit in 1 – 2 of these boxes.

How will you pack the box?

We will always get the best value out of our boxes by packing the items in the most economical way. We will advise you where it would be reasonable to purchase additional items in order to make best use of the shipping box, as shown.

Shipping is charged PER BOX . Therefore, whether the box contains a single item or is full with multiple items, the shipping charge is the same in both instances.

 

When do you deliver?

We send out our shipments from our workshop Monday – Thursday. We do not ship on Fridays and do not offer weekend delivery on any of our items.

Our Europe and European Union shipments are sent through FedEx / UPS / DHL on a 2 – 7 working day delivery time.

 

Is my shipment insured?

Yes. All shipments are insured and require a signature on receipt of delivery.

 

Can I track my delivery?

Yes. You can track your delivery via the relevant shipping agents website using your consignment number which will be sent to you on your invoice.

 

What if my order arrives damaged?

Before you sign for the Goods, check the delivery box for visible signs of damage. If the box and contents are damaged, you can refuse delivery with the courier, or sign for the parcel as damaged.

Please inform us within 3 days of receipt of a damaged parcel. 

We strongly recommend you take photographs of any damage for your records.

 

Will I have to pay any local import duties and taxes?

As of January 2021 (post-Brexit) – all shipments outside of the UK you may be liable for customs charges and clearance fees, as well as local government taxes. As the end receiver of these goods, it is your responsibility to pay for these costs, which may vary depending on a number of factors.

As of 2024 – John Skinner Ltd now off a Prepaid Duties & Taxes shipping option which really simplifies the process with no hidden costs during transit; everything (goods, shipping, taxes, duty) is paid up-front – as if Brexit never happened 😀.

Please be aware that you are no longer be charged UK Tax (VAT @ 20%); instead – you will pay your local country tax rate on applicable items.

Due to these varying factors from destination to destination, John Skinner (Manufacturing) Ltd are unable to provide more detailed specifics on these charges, so please check with your local customs department / government website for more details.

Note that some countries have special “tax” laws regarding Classic & Vintage Auto Parts over a certain age, making these parts exempt from some charges. Our invoices clearly state that all parts are made for Classic & Vintage Automotive Vehicles of a certain age, for the purposes of assistance in customs clearance during import to their final destinations.

John Skinner cannot be held liable for any charges incurred by your local country’s customs department. Refer to Clause 5.9 in our Terms and Conditions of Sale.

Rest of World Shipping

 

 

For Rest of World shipping, we use the international shipping broker Kuehne+Nagel to source the most competitive shipping rates for us across UPS, FedEx, DHL & TNT.

 

How much is delivery?

The cost of delivery is dependant on the total size of the items ordered and the end destination. As a guideline, shipments to Rest of World destinations are as below:

North America and Canada: £28.50 – £125 per box

Australasia, South Africa and Rest of World: £42.50 – £200 per box, depending on the final box size.

Please note that these prices are given as a guideline only

We will clearly inform you of the total cost of delivery at the time of placing your order with us.

How many boxes will my order require?

Our Large Box size that we use for the majority of our parts is approximately 125cm x 21cm x 52cm. 

Generally speaking, a complete Trim Kit (Panels, Seat Covers, Carpets, Boot / Trunk etc) will fit in 1 to 2 of our Large boxes, depending on the model of car and associated parts for that car. Some of the “Optional Extra” parts such as Seat Padding Foams and other related Hardware parts may require additional boxes.

Some items exceed the size of our Large Box. We will inform you where this is the case and will send through an independent quotation for a shipment of this size.

This is our largest box size that we use for the majority of our shipments. A complete Trim Kit will fit in 1 – 2 of these boxes.

How will you pack the box?

We will always get the best value out of our boxes by packing the items in the most economical way. We will advise you where it would be reasonable to purchase additional items in order to make best use of the shipping box, as shown.

Shipping is charged PER BOX . Therefore, whether the box contains a single item or is full with multiple items, the shipping charge is the same in both instances.

 

When do you deliver?

We send out our shipments from our workshop Monday – Thursday. We do not ship on Fridays and do not offer weekend delivery on any of our items.

Our Rest of World shipments are sent through FedEx, UPS, DHL or TNT on a 2 – 7 working day delivery time.

 

Is my shipment insured?

Yes. All shipments are insured and require a signature on receipt of delivery.

 

Can I track my delivery?

Yes. You can track your delivery via the courier’s website using your consignment number which will be sent to you on your invoice.

 

What if my order arrives damaged?

Before you sign for the Goods, check the delivery box for visible signs of damage. If the box and contents are damaged, you can refuse delivery with the courier, or sign for the parcel as damaged.

Please inform us within 3 days of receipt of a damaged parcel. 

We strongly recommend you take photographs of any damage for your records.

 

Will there be any additional charges?

All Rest of World shipping may be subject to additional handling charges by the courier services we use. These charges are incurred at the decision of the courier and we may not have any knowledge of them before the parcel/s reach their destination. John Skinner (Manufacturing) Ltd is not liable for any additional charges incurred on a shipment by a courier.

 

Will I have to pay any local import duties and taxes?

If you are based outside the European Union (EU), you may be liable for customs charges and clearance fees, as well as local government taxes. As the end receiver of these goods, it is your responsibility to pay for these costs, which may vary depending on a number of factors.

Due to these varying factors from destination to destination, John Skinner (Manufacturing) Ltd are unable to provide more detailed specifics on these charges, so please check with your local customs department / government website for more details.

Note that some countries have special “tax” laws regarding Classic & Vintage Auto Parts over a certain age, making these parts exempt from some charges. Our invoices clearly state that all parts are made for Classic & Vintage Automotive Vehicles of a certain age, for the purposes of assistance in customs clearance during import to their final destinations.

John Skinner cannot be held liable for any charges incurred by your local country’s customs department. Refer to Clause 5.9 in our Terms and Conditions of Sale.