Our Customer Service

Pre & post sales advice – we’re here.

Whether you’re here for a full interior overhaul, or a simply a couple of sunvisors, our knowledgeable and reliable advice will help you make the best decisions for you and your restoration. We believe our passion for quality is not just about the products and materials we supply, but also extends to the pre-sales and after-sales support that we offer our customers in both the choosing and the fitting of their trim.

At every stage of your journey with us, we’re committed to providing you with an excellent customer experience.

Knowledgable advice on originality

With an extensive library of reference photographs, an archive of original parts and a collection of original parts books, we really are experts when it comes to knowledge of original trim for Jaguar, Austin Healey, MGA and Triumph TR.

Whether you are looking for an ‘as original’ restoration, or looking for something more custom spec, we can help with our in-depth advice.

Free worldwide sample service

With extensive material & colour options, we know there’s nothing quite like a sample in hand to help you in your decision. That’s why we offer a free worldwide sample service.

Inconsistent original factory production records means that we like to discuss fabric & colour requirements with you directly to ensure that we are providing you with the right samples for your car.

Please get in touch to discuss your project and sample requirements with us, and based on the knowledge we have of your car, we’ll advise our suggestions too.

Trim fitting guidance

Where possible, we can assist in any post-sales fitment guidance of any of our parts. Whether you’re a professional trimmer or a novice restorer – we’re here to help. The knowledge we have of our parts and the cars we manufacture trim for really is remarkable and we have helped many customers over the years, at all levels of expertise in trimming. If you think something isn’t quite right with your kit, please contact us first – we often resolve any fitting issues with a simple explanation of where the part is positioned in the car. Pattern re-working and major panel modifications are exceptionally rare with our kits and such changes are often suggested with limited understanding of the car and its history. Always contact us first, we really do know our stuff.

You can also find valuable trimming advice online through our Handbook.

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